7 days fully refundable
7 days before arrival date you can cancel with full refund. Within 7 days no refund. Force Majeure Policy At Stay Unique we firmly believe that guest satisfaction and trust are fundamental. Therefore, we have established clear policies that reflect our commitment to prioritizing the needs and concerns of our customers, even in unforeseen and challenging situations. If after 7 days before your arrival date, you are forced to cancel your reservation due to one of the following force majeure causes named in the list, you will be able to opt for an alternative flexible solution (this can be from obtaining a partial or full refund , a change of dates or a voucher) as long as the necessary evidence and documentation requested by the customer service team is presented. In this policy, the term "situation" is used to refer to circumstances that arise after the reservation, which could not be foreseen, and which prevent or legally prohibit the completion of the reservation. These situations may include: *Military actions and other war conflicts in the country of origin. *Disease *Declared emergencies and pandemics *Death

DO NOT BOOK BEFORE READING THESE RULES.

No Smoking: Please notice that this is a strictly non-smoking apartment.
The apartment is fitted with smoke detectors.

No Parties: Strictly no parties are allowed in this apartment as the apartment is located in a residential building. If you are coming to party, please book somewhere else.

No noise at night: No excessive noise is allowed after 21/9PM as the apartment is located in a residential building.

The apartment has a NoiseAlarm installed: This device only measures the volume level of noise and sends an alert when exceeding the maximum limit set. By NoiseAlarm only measuring the sound pressure, it does not record any audio, video nor conversations, and offers 100% of privacy to the guests.

This system collaborates to make tourism more sustainable, for more information visit www.roomonitor.com If you do not adhere to these rules, we reserve the right to ask you to leave immediately, as our relationship with our neighbors is of the utmost importance to us.

Late check-ins: If you arrive outside of normal hours, please note that there is a late check-in fee. If you arrive after 21/9pm the fee is 20€, and after 24/12am the fee is 50€.

If a guest loses a set of keys during their stay, an 80€ fee will apply.

Please keep in mind that if you book last minute (less than 24 hours before your arrival), the official check-in time will be subject to our availability and will be after 4:00 PM.

City Tax: We have to charge you the Hospitalet City Tax of 1.10€ per guest above 17 years of age per night, before arrival to the apartment. To understand the calculations, 3 people staying for 3 nights is 49.50€ (1.10 x 3 X 3 = 9.90).

Passport information: It is required by law to register all people staying in any tourist accommodation by their full name, birth date, and passport number. We will therefore request you to provide us with this information before your arrival.

Send this sentence and the ages of your group with your first message: Roses are red, violets are blue, I have read the house rules as I was supposed to.